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Omni-Channel Customer Engagement Platform

Turn Every Touchpoint IntoRevenue

CapEngage unifies email, SMS, push, WhatsApp, and in-app messaging with AI-powered segmentation, predictive journeys, and real-time personalization — so every customer interaction drives measurable growth.

SOC2 Type IIGDPR ReadyISO 2700199.9% Uptime SLA
2B+Messages/day
8,000+Global Brands
40%Avg. LTV Uplift
3.2×Conversion Lift
app.capengage.com/journeys
CapEngage platform — AI-powered journey builder and analytics dashboard

Trusted by 8,000+ leading brands worldwide

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Omni-Channel

Meet customers where they are

Reach every customer on the right channel at the right moment. One platform, one view, infinite touchpoints.

Email

Rich HTML campaigns, drip sequences, and transactional emails with 99% deliverability.

42%higher open rates vs. industry avg.

Push Notifications

Web and mobile push that cuts through the noise with AI-timed, personalized alerts.

3.5×click-through uplift

SMS & RCS

Conversational SMS and rich card messaging with two-way dialogue support.

98%message delivery rate

WhatsApp

Verified Business API for transactional, promotional, and conversational flows.

67%read rate within 5 minutes

In-App & Web

Banners, modals, nudges, and guided tours that convert within your product.

2.8×feature adoption rate

Web Push

Re-engage anonymous and known visitors with personalized browser notifications.

12%subscription conversion rate
AI-Powered

Intelligence at every step of the customer journey

CapEngage AI doesn't just automate — it predicts, adapts, and learns. Every decision is backed by models trained on billions of customer interactions.

87%
churn prediction accuracy

Predictive Segmentation

Identify customers most likely to convert, churn, or upgrade — before they do. Our propensity models update hourly with fresh behavioral signals.

Churn PredictionLTV ScoringPropensity Models
2.4×
engagement improvement

Optimal Send-Time AI

Automatically deliver each message at the exact moment each individual is most likely to engage — per-user, not per-batch.

Per-User TimingTimezone AwareContinuous Learning
31%
higher conversion from AI copy

AI Copywriter

Generate, A/B test, and optimize subject lines, push copy, and SMS messages. Pick winning variants before sending to your full list.

Subject Line GenA/B AutomationBrand Voice
4.1×
revenue per email

Recommendation Engine

Serve personalized product, content, and offer recommendations based on real-time intent, purchase history, and collaborative filtering.

Product RecsContent MatchingReal-Time
58%
faster journey optimization

Journey Intelligence

AI continuously monitors journey performance and suggests branching optimizations, channel swaps, and timing adjustments — live in production.

Auto-OptimizeVariant TestingChannel AI
< 5min
anomaly detection latency

Anomaly Detection

Get instant alerts when campaign metrics deviate from baseline — revenue drops, deliverability issues, or unusual churn signals caught early.

Real-Time AlertsDeliverability WatchRevenue Signals
2B+
Messages sent daily
Across email, push, SMS, and in-app
8,000+
Global brands
From startups to Fortune 500
40%
Average LTV uplift
Measured across all verticals
$12B+
Revenue influenced
Attributed to CapEngage campaigns
99.9%
Platform uptime SLA
Guaranteed with enterprise support
< 100ms
Event processing latency
Real-time, at any scale
Solutions

Built for every growth team

Whether you're a retention marketer, data scientist, or growth engineer — CapEngage has the tools, integrations, and AI to make you faster.

E-Commerce

Win back carts, repeat buyers, and loyal advocates

Automate abandoned cart recovery, post-purchase journeys, loyalty programs, and win-back campaigns. Connect your Shopify or Magento catalog in minutes.

  • 40% cart recovery rate
  • 3.2× repeat purchase uplift
  • Loyalty tier automation
  • Real-time inventory nudges
Explore solution
Fintech & BFSI

Drive activation, cross-sell, and compliance-safe engagement

Onboard users faster, nudge credit card activations, and cross-sell insurance or investments with AI — all within your compliance guardrails.

  • 2.8× onboarding completion
  • 35% cross-sell conversion
  • KYC nudge automation
  • Compliance-ready templates
Explore solution
Gaming & Media

Maximize D1, D7, D30 retention and in-app monetization

Keep players engaged with personalized offers, milestone nudges, and real-time re-engagement triggered by in-game events.

  • 55% D30 retention improvement
  • 2.1× in-app purchase conversion
  • Event-triggered campaigns
  • VIP player identification
Explore solution
SaaS & B2B

Reduce churn, drive expansion revenue, and accelerate time-to-value

Onboarding sequences, feature adoption nudges, health score monitoring, and expansion playbooks — all automated and AI-optimized.

  • 42% churn reduction
  • 28% expansion revenue uplift
  • NPS-triggered workflows
  • Account health scoring
Explore solution
How It Works

From data to revenue in 4 steps

CapEngage removes the operational complexity between your data and your customers. Here's how a typical growth workflow looks.

1

Connect your data

Plug in your data sources with 200+ native connectors — Segment, Shopify, Salesforce, your data warehouse, or custom APIs. Profiles unified in real time.

2

Build your audiences

Use the visual segment builder or let AI suggest audiences based on your goals. Segments update automatically as customer behavior changes.

3

Design your journey

Drag and drop your campaign flow. Choose channels, set triggers, add personalization, and configure AI optimization — in minutes.

4

Measure and optimize

Track revenue impact in real time. AI surfaces actionable recommendations and auto-tunes your journeys for maximum performance.

By Industry

Purpose-built for your vertical

CapEngage ships with pre-built playbooks, templates, and AI models tuned for each industry — so you hit the ground running.

E-Commerce

Drive repeat purchases and loyalty

Abandoned cart, post-purchase, win-back, and loyalty automation — all pre-built and ready to customize for your catalog.

Explore E-Commerce solution

Key use cases

  • Abandoned cart recovery
  • Post-purchase upsell
  • VIP loyalty programs
  • Price drop alerts
  • Review request automation
200+ Integrations

Fits seamlessly into your existing stack

CapEngage connects to everything you already use — data warehouses, CRMs, analytics tools, ecommerce platforms, and more.

SA
SalesforceCRM
HU
HubSpotCRM
SE
SegmentCDP
SN
SnowflakeData Warehouse
BI
BigQueryData Warehouse
SH
ShopifyE-Commerce
ST
StripePayments
TW
TwilioMessaging
MI
MixpanelAnalytics
AM
AmplitudeAnalytics
FI
FirebaseMobile
ZE
ZendeskSupport
SL
SlackNotifications
GO
Google AdsAdvertising
ME
Meta AdsAdvertising
IN
IntercomSupport
BR
BrazeMigrations
KL
KlaviyoMigrations
Customer Stories

Loved by growth teams at world-class brands

Join thousands of marketers and product teams who have transformed their customer engagement with CapEngage.

38%conversion uplift
CapEngage cut our cart recovery workflow from 3 weeks to 2 days. The AI segment builder alone saved our team 20 hours per week. Our conversion rate went up 38% in the first month.
PS
Priya Sharma
VP of Growth, FastCart (E-Commerce)
42%LTV improvement
We migrated from a legacy ESP in 48 hours. The onboarding team was exceptional, and the platform's journey builder is leagues ahead of anything we've tried. LTV is up 42% YoY.
MC
Marcus Chen
Head of Retention, NeoBank (Fintech)
$2.4MARR saved in Q1
The predictive churn model identified 15,000 at-risk users we never would have caught manually. We ran a targeted re-engagement campaign and saved $2.4M in ARR in one quarter.
AP
Aisha Patel
Director of Data Science, CloudOps (B2B SaaS)
67%WhatsApp read rate
CapEngage's WhatsApp journeys drove a 67% read rate and 3× the conversion of our previous SMS campaigns. The compliance templates saved us weeks of legal review.
RV
Rahul Verma
Growth Lead, InsureNow (BFSI)
Simple Pricing

Start free. Scale as you grow.

No credit card required. Get access to the full platform — AI segmentation, journey builder, all channels — free for 30 days.

30-day free trial, no credit cardAll channels and AI features includedDedicated onboarding specialistSOC2 & GDPR compliant from day one
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