MUMBAI, India - December 28, 2024 - CapEngage today announced it has reached a significant milestone: processing over 10 billion messages per month across its platform.
Milestone Achievement
This milestone represents:
- 400% growth in message volume over the past 12 months
- 500+ enterprise customers relying on the platform
- 99.99% message delivery success rate
- Sub-100ms average message latency
Platform Performance
"Reaching 10 billion monthly messages is a testament to our platform's reliability and scalability," said Rahul Verma, CTO. "We've built infrastructure that can handle massive scale while maintaining the performance our customers depend on."
Channel Breakdown
Message volume by channel:
- WhatsApp: 4.2B messages (42%)
- Email: 3.5B messages (35%)
- SMS: 1.8B messages (18%)
- Push Notifications: 500M messages (5%)
Customer Impact
Customers are achieving remarkable results:
- Enterprise customers see 45% higher engagement rates
- Marketing campaigns achieve 3x better ROI
- Customer satisfaction scores improve by 35%
- Support response times reduced by 70%
Future Roadmap
"This milestone is just the beginning," said Priya Sharma, CEO. "We're investing heavily in our platform to support 100B+ monthly messages as we continue our global expansion."