Accessibility Statement

1. Accessibility Commitment

CapEngage is committed to ensuring digital accessibility for people with disabilities. We continually improve the user experience for everyone and apply the relevant accessibility standards.

Our goal is to provide an accessible, inclusive, and user-friendly experience for all users of our AI-powered automation platform.

2. Accessibility Standards

We strive to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA, published by the World Wide Web Consortium (W3C). These guidelines explain how to make web content more accessible for people with disabilities.

Compliance with these guidelines helps ensure our platform is accessible to users with various disabilities, including visual impairments, hearing impairments, motor disabilities, and cognitive limitations.

3. Accessibility Features

3.1 Visual Accessibility

• High contrast color schemes with WCAG AA compliant ratios
• Scalable text that can be resized up to 200% without loss of content
• Clear visual indicators for interactive elements
• Alternative text for images and graphics
• Color not used as the sole means of conveying information

3.2 Keyboard Accessibility

• All functionality available via keyboard
• Clear focus indicators for keyboard navigation
• Skip links for bypassing repetitive content
• Logical tab order for keyboard users
• No keyboard traps

3.3 Screen Reader Compatibility

• Semantic HTML structure for screen reader compatibility
• ARIA labels and roles where needed
• Descriptive link text (not "click here")
• Form labels and error messages accessible to screen readers

3.4 Cognitive Accessibility

Clear, consistent navigation and simple language to support users with cognitive disabilities. Error messages are specific and provide guidance for correction.

4. Third-Party Accessibility

Our platform integrates with third-party services and content. While we strive to ensure accessibility of all content, some third-party components may have limited accessibility. We are working with our partners to improve accessibility across all integrations.

5. Ongoing Efforts

We are continuously working to improve accessibility through:

• Regular accessibility audits and testing
• Accessibility training for development teams
• User testing with assistive technologies
• Incorporating accessibility into our design system
• Monitoring accessibility metrics and improvements

6. Feedback and Support

We welcome feedback on the accessibility of our platform. If you encounter accessibility barriers or have suggestions for improvement:

• Email us at accessibility@capengage.com
• Describe the accessibility issue you encountered
• Specify the page or feature where the issue occurred
• Suggest a solution if you have one

We will respond to accessibility feedback within 5 business days.