Information Security Policy

1. Policy Overview

CapEngage's Information Security Policy establishes the framework for protecting the confidentiality, integrity, and availability of information assets. This policy applies to all employees, contractors, and third parties with access to CapEngage systems.

Our security program is aligned with ISO 27001, NIST Cybersecurity Framework, and SOC 2 requirements.

2. Security Principles

• Confidentiality: Protecting information from unauthorized access
• Integrity: Maintaining accuracy and completeness of data
• Availability: Ensuring reliable access to systems and data
• Accountability: Clear ownership and responsibility for security
• Continuous Improvement: Regular review and enhancement of security measures

3. Data Classification

4. Access Control

4.1 Authentication

• Multi-factor authentication (MFA) for all access
• Strong password policies (minimum 12 characters, complexity requirements)
• Single Sign-On (SSO) with SAML/OIDC for enterprise customers
• Session timeout after 30 minutes of inactivity
• Regular password rotation (90 days for privileged accounts)

4.2 Authorization

• Role-based access control (RBAC) with principle of least privilege
• Separation of duties for sensitive operations
• Regular access reviews (quarterly for privileged access)
• Just-in-time access for administrative functions
• Access logging and monitoring

4.3 Third-Party Access

Third-party access requires data processing agreements, background checks, and is limited to necessary functions only.

5. Data Protection

5.1 Encryption

• At Rest: AES-256 encryption for databases and storage
• In Transit: TLS 1.3 for all network communications
• Key Management: Hardware Security Modules (HSM) for key storage
• Key Rotation: Annual encryption key rotation

5.2 Data Masking

• PII masking in logs and non-production environments
• Tokenization for sensitive data (credit cards, SSN)
• Anonymization for analytics and reporting

5.3 Data Loss Prevention (DLP)

DLP systems monitor and prevent unauthorized data exfiltration through email, cloud storage, and external transfers.

6. Network Security

• Web Application Firewall (WAF) with rule-based protection
• DDoS protection and mitigation services
• Network segmentation with VPC isolation
• Intrusion detection and prevention systems (IDPS)
• Regular vulnerability scanning and penetration testing
• Secure configuration management

7. Application Security

7.1 Secure Development

• Secure coding practices and guidelines
• Code review and static analysis (SAST)
• Dependency scanning and vulnerability management
• Dynamic application security testing (DAST)
• Security testing in CI/CD pipeline

7.2 Runtime Protection

Runtime application self-protection (RASP) and container security monitoring for production workloads.

8. Incident Response

• 24/7 security monitoring and incident response team
• Documented incident response procedures
• Incident severity classification and escalation
• Breach notification within 72 hours (GDPR)
• Post-incident analysis and remediation

9. Security Training

• Annual security awareness training for all employees
• Phishing simulations and security assessments
• Role-specific training for developers and administrators
• Regular security communications and updates

10. Compliance and Audits

• Annual SOC 2 Type II audit
• ISO 27001 certification maintenance
• Regular penetration testing (quarterly)
• Compliance monitoring for GDPR, CCPA, DPDP
• Third-party security assessments