1. General Inquiries
For general questions about CapEngage, our services, or partnership opportunities, please contact us through the channels below.
Email: hello@capengage.com
Response Time: Within 24 business hours
2. Customer Support
For technical support, account issues, or help using our platform:
Support Email: support@capengage.com
Live Chat: Available in-platform during business hours
Documentation: docs.capengage.com
Response Time:
- • Free/Starter: 48 hours
- • Professional: 24 hours
- • Enterprise: 4 hours (critical issues)
3. Sales and Pricing
For sales inquiries, custom quotes, enterprise solutions:
Sales Email: sales@capengage.com
Phone: +91-XXX-XXX-XXXX (Enterprise only)
Response Time: Within 24 business hours
4. Billing and Payments
For billing inquiries, invoices, payment issues:
Billing Email: billing@capengage.com
Response Time: Within 24 business hours
5. Legal and Compliance
For legal inquiries, data processing agreements, compliance questions:
Legal Email: legal@capengage.com
DPO Contact: dpo@capengage.com
Privacy Contact: privacy@capengage.com
Response Time: Within 5 business days
6. Security and Abuse
To report security vulnerabilities, abuse, or policy violations:
Security: security@capengage.com
Report Abuse: abuse@capengage.com
Response Time: Within 24 hours for security issues
7. Partnerships
For partnership inquiries, integration opportunities, reseller programs:
Partnerships Email: partners@capengage.com
Response Time: Within 48 business hours
8. Careers
Interested in joining our team? View open positions and apply:
Careers Email: careers@capengage.com
Careers Page: capengage.com/careers
9. Office Address
Registered Office
CAPENGAGE TECHNOLOGY SOLUTIONS PRIVATE LIMITED
Building No 4B, Flat No 304
Olympeo Riverside PH Karjat
Avasare, Raigad
Maharashtra, India - 410101
CIN: [To be updated with actual CIN]
GSTIN: [To be updated with actual GSTIN]
Business Hours: Monday - Friday, 9:00 AM - 6:00 PM IST
Company Information
CAPENGAGE TECHNOLOGY SOLUTIONS PRIVATE LIMITED
Building No 4B, Flat No 304, Olympeo Riverside PH Karjat,
Avasare, Raigad, Maharashtra, India - 410101